Delivery information

The delivery policy of our online pharmacy at Trakem 100 mg is a seamless and efficient process to deliver healthcare medications to our valued customers. We know that it is important to receive medical supplies on a timely basis and we are committed to meeting your expectations whenever you approach us.

Order Processing

When an order is placed on our website, our team starts processing it properly. In this process, our team first verifies the details of your order placed, availability of the medicine in our store, payment information, etc. We basically process orders on business days only and you will receive email confirmation within the estimated delivery time frame.


Here we offer a wide range of shipping options to our customers based on their needs. You can opt for standard shipping, overnight shipping, and expedited shipping as well. Select the one that suits you according to your budget and urgency. Shipping cost depends on the destination, order weight, and method you have chosen.

Delivery Timeframe

Usually, the delivery time depends on the shipping option that you have chosen and the destination address, etc. Our team will provide the estimated delivery time during the checkout process and process the time and shipping duration.


Our priority is to maintain the safety and integrity of our customers while delivering the medicines. We have designed the packaging in such a way so that no other person could get an idea about what is inside it. We make sure to protect the medicine from any damage during transit.

Delivery Attempts

Our shipping partners make multiple attempts to deliver the package to our customers. If there is an unsuccessful delivery, then you will be notified, and we will reschedule the delivery of the parcel. You may also collect your parcel from a local distribution center.

Returns & Refunds

In case of damaged, defective, or incorrect items, we have a straightforward returns and refunds policy that you can go through on our website. You can contact our customer support team executive to get more details. For this, you must be eligible for return and refund.

Accurate Address

It is important to provide an accurate address to avoid delivery issues. Providing an incorrect address might lead to a delay in delivery and sometimes non-delivery of orders as well, and we will not be responsible if you lose the parcel.

Tracking & Notification

This is the last process in which you will receive the tracking number for each order. It will allow customers to track and get the status of the delivery and shipment. You will also receive automatic email notifications that will include details related to your order, shipment tracking and confirmation, etc.

At our online medical store Trakem 100mg, we aim to provide a transparent, reliable, and convenient experience for customers who are looking for medicines on an urgent basis. We keep on changing our policy so make sure you check them regularly.


9066 Green Lake Drive Chevy Chase, MD 20815

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